1. About Us
Mirissa Collective is a trading name of TP Development (Pvt) Ltd, a company registered in Sri Lanka (company registration no. PV 00346651). TP Development (Pvt) Ltd operates diving, snorkeling, whale watching, kayak, and fishing activities in Mirissa and Nilaveli, Sri Lanka. By booking an activity through our website, you enter into an agreement with TP Development (Pvt) Ltd.
Contact: hello@mirissacollective.com
Website: www.mirissacollective.com
2. Bookings and Payment
When you complete a booking on our website, you enter into a binding agreement with TP Development (Pvt) Ltd (trading as Mirissa Collective). All payments are processed securely through our bank's payment gateway.
Standard activities (diving, snorkeling, whale watching, kayak, fishing): Full payment is required at the time of booking.
PADI courses (Open Water Diver, Junior Open Water Diver, Advanced Open Water Diver, Rescue Diver, Scuba Diver, ReActivate, and the PADI Open Water Referral when you finish your open water dives with us): A 50% deposit is charged at the time of booking. The remaining 50% is due on Day 1 of your course at the dive center, payable in USD cash, Sri Lanka Rupees, by card, or via a payment link.
Your booking is confirmed once payment is successfully processed and you receive a confirmation email.
3. Medical Requirements
Diving, snorkeling, and related water activities carry inherent risks. By booking, you confirm that you and all participants in your group meet the physical and medical requirements for the chosen activity.
For all diving activities and PADI courses, participants must complete the PADI Diver Medical Questionnaire before the booking can be confirmed. This form is provided during the booking process.
If you answer yes to any critical health questions, you may be required to provide a medical certificate from a licensed physician before participating. Our instructors reserve the right to refuse participation on safety grounds.
Minimum age requirements: Snorkeling: 6 years (children under 12 must be accompanied by a parent or guardian). Whale watching: recommended 5 and above. Kayak: 8 years, and every participant must be able to swim at least 100 metres. PADI Bubblemaker: 8 years. PADI Junior Open Water Diver: 10–14 years, with parent/guardian consent; other PADI courses: 15 years.
4. Weather and Operator Cancellations
Mirissa Collective reserves the right to cancel or reschedule any activity due to weather conditions, sea conditions, or circumstances beyond our reasonable control. In the event of an operator cancellation:
- You will be notified as soon as possible via email.
- You will receive a full refund or the option to reschedule at no additional cost.
- For PADI courses, the PADI eLearning amount (LKR 49,500 per participant) is not refunded once the code has been bought; see section 5.
- No partial refunds are given for activities cancelled partway through due to changing conditions; a case-by-case assessment will be made.
5. Customer Cancellations
Please refer to our Cancellation Policy for full details. In summary:
Standard activities:
- More than 72 hours before: Full refund
- 48–72 hours before: 50% refund
- 24–48 hours before: 25% refund
- Less than 24 hours before: No refund
- No-show: No refund
PADI courses:
- More than 7 days before: Full refund including deposit
- 3–7 days before: Deposit forfeited
- Less than 3 days before: No refund
PADI eLearning:LKR 49,500 per participant covers that participant's personal PADI eLearning code, which we buy from PADI. Once the code has been issued, that amount is non-refundable. If you book less than 48 hours before Day 1, we buy the code straight away, so the amount is non-refundable from the moment you book. This applies to every cancellation, including documented illness, injury or accident and cancellations by us because of weather or sea conditions. It does not apply if you booked with your own completed PADI eLearning.
PADI Open Water Referral, starting with us:the standard activity tiers above apply, except that LKR 49,500 per participant covers that participant's personal PADI eLearning code. Once the code has been issued (usually within a day of booking), that amount is non-refundable, including documented illness, injury or accident and cancellations by us. Extras such as tuk tuk transfers follow the standard tiers.
PADI Open Water Referral, finishing with us: the PADI course tiers above apply. There is no PADI eLearning amount, because you did your eLearning with your first dive centre.
Documented illness, injury, or accident: Full refund upon submission of appropriate documentation, except the PADI eLearning amount for PADI courses (see above).
Refunds are returned by the same method you used to pay: to your card through our bank's payment gateway, or in cash at our dive centre if you paid in cash on arrival. We do not issue vouchers or credit notes.
6. Rescheduling
You may request to reschedule your booking by clicking the "Reschedule my booking" link in your confirmation email. Reschedule requests are subject to availability and must be submitted as early as possible. We will do our best to accommodate your preferred new date.
7. PADI Courses: Additional Terms
PADI courses (Open Water Diver, Junior Open Water Diver, Advanced Open Water Diver, Rescue Diver, Scuba Diver, and the PADI Open Water Referral when you finish your open water dives with us) span multiple days. If you complete Day 1 but do not attend subsequent days without prior notice, no refund will be issued.
To finish your Open Water Diver course with us, bring the PADI referral form signed by your first dive centre. It is valid for 12 months from your confined water training. We cannot take you on the open water dives without it.
If you have completed the requirements for PADI Scuba Diver but not the full Open Water Diver course, your instructor may register you for the PADI Scuba Diver certification instead. Where that course costs less than the one you booked, we may refund part of the difference; the amount is confirmed by our team at the time.
If you need to pause your course, you may resume within 90 days of your original start date for an administration fee of LKR 8,375. After 90 days, the booking is considered complete and no resumption is possible.
PADI e-learning must be completed before Day 1. Reminders will be sent 5 days and 2 days before your course begins.
8. Liability
Mirissa Collective takes all reasonable precautions to ensure the safety of participants. However, water-based activities involve inherent risk. By booking, you acknowledge this risk and agree that Mirissa Collective is not liable for personal injury, loss, or damage arising from participation in activities, except where caused by our proven negligence.
We strongly recommend that all participants obtain appropriate travel and dive insurance before their trip. We recommend DAN (Divers Alert Network) for comprehensive dive insurance coverage: https://www.daneurope.org/en/diving-insurance
9. Privacy
We handle your personal data in accordance with our Privacy Policy. By booking, you consent to the collection and use of your data as described therein.
10. Governing Law
These Terms & Conditions are governed by the laws of Sri Lanka. Any disputes will be subject to the jurisdiction of the courts of Sri Lanka.
11. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time. The version published on our website at the time of your booking applies to your booking.
12. Contact
For questions about these terms, please contact us at hello@mirissacollective.com.